Successfully NAVIGATING, NEGOTIATING, and RESOLVING Account Disputes

Event Details:

Partner Karen Hart is presenting "Successfully NAVIGATING, NEGOTIATING, and RESOLVING Account Disputes" for the National Association of Credit Management (NACM) Southwest.

Date/Time:

Wednesday, June 12, 2019
10:00 - 11:30 AM

Location:

Odessa Country Club
1 Fairway Drive
Odessa, TX 79765

Event Overview:

The presentation will answer the following questions:

• How should you properly DOCUMENT account disputes?
• What practical steps can you take to NEGOTIATE with your customer and navigate toward a successful resolution?
• How can you RESOLVE customer DISPUTES...everything from settlement agreements to payouts to agreed judgments?
• Should you document any COMPROMISES reached regarding payments or terms and why?
• What are some NEGOTIATION TACTICS and tips you can use prior to and during litigation and even after judgment is entered?
• How does MEDIATION fit into the negotiation and litigation process?
  

For more information and to register, please click here.